FAQ
1. How was Ooolala.sg founded?
Ooolala.sg was born from our shared love and obsession for snacks. As passionate snack enthusiasts, we wanted to make it easier for fellow snack lovers in Singapore to discover fun, delicious, and unique treats from around the world - all in one place, delivered right to your doorstep.
2. Where do your snacks come from?
We source our snacks from a variety of countries including Korea, Japan, the USA, Thailand, Indonesia, and more. We’re always adding new surprises, so keep checking back!
3. Are your snacks halal / vegan / gluten-free?
We offer a wide range of snack options. If you’re looking for specific dietary needs (e.g. halal, vegan, gluten-free), check the product description or use the filters on our shop page. Still unsure? Feel free to drop us a message!
4. How long will delivery take?
For Local orders, standard delivery takes 2 to 4 working days.
5. Do you offer free shipping?
Yes! We offer free standard shipping on all Singapore orders over $60. For orders below that, a small flat rate applies at checkout.
6. Do you accept corporate or bulk orders for events or parties?
Yes, we do! Whether it’s for corporate gifting, team events, parties, or special occasions — we’re happy to customize bulk orders just for you.
7. Are your snacks authentic?
100%! We work directly with trusted distributors and suppliers to bring you authentic snacks from each country.
8. Can I request a specific snack or brand?
Yes! We love hearing from fellow snack lovers. Just shoot us a message via our contact form — we’ll do our best to include it in our next drop.
9. Do you have physical stores?
We’re currently online-only, which means we can focus on bringing you more variety and better prices! But we do pop-ups occasionally.
10. How do I contact you?
Easy! You can reach us at our Contact Us Page. Drop us your details and we will contact you to the soonest.